{"id":3310,"date":"2024-08-08T15:38:25","date_gmt":"2024-08-08T15:38:25","guid":{"rendered":"https:\/\/staging.hagenbikes.com\/politique-de-remboursement\/"},"modified":"2024-10-17T16:02:16","modified_gmt":"2024-10-17T16:02:16","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/staging.hagenbikes.com\/fr\/policies\/refund-policy\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3310\" class=\"elementor elementor-3310 elementor-1386\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3d952b e-flex e-con-boxed e-con e-parent\" data-id=\"d3d952b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9156f79 elementor-widget elementor-widget-heading\" data-id=\"9156f79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique de remboursement<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05426ba elementor-widget elementor-widget-text-editor\" data-id=\"05426ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Nous appliquons une politique de retour de 30 jours, ce qui signifie que vous disposez de 30 jours apr\u00e8s r\u00e9ception de votre article pour demander un retour.<\/p>\n<p>Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre dans le m\u00eame \u00e9tat que celui dans lequel vous l&rsquo;avez re\u00e7u, non port\u00e9 ou non utilis\u00e9, avec les \u00e9tiquettes et dans son emballage d&rsquo;origine. Vous aurez \u00e9galement besoin du re\u00e7u ou de la preuve d&rsquo;achat.<\/p>\n<p>Pour effectuer un retour, vous pouvez nous contacter \u00e0 l&rsquo;adresse info@hagenbikes.com. Si votre retour est accept\u00e9, nous vous enverrons une \u00e9tiquette de retour, ainsi que des instructions sur la mani\u00e8re et le lieu d&rsquo;envoi de votre colis. Les articles qui nous sont renvoy\u00e9s sans demande pr\u00e9alable de retour ne seront pas accept\u00e9s.<\/p>\n<p>Vous pouvez toujours nous contacter pour toute question relative au retour \u00e0 l&rsquo;adresse info@hagenbikes.com.<\/p>\n<p>Dommages et probl\u00e8mes<br \/>\nVeuillez inspecter votre commande d\u00e8s sa r\u00e9ception et nous contacter imm\u00e9diatement si l&rsquo;article est d\u00e9fectueux, endommag\u00e9 ou si vous recevez le mauvais article, afin que nous puissions \u00e9valuer le probl\u00e8me et y rem\u00e9dier.<\/p>\n<p>Exceptions \/ articles non retournables<br \/>\nCertains types d&rsquo;articles ne peuvent pas \u00eatre retourn\u00e9s, comme les produits p\u00e9rissables (tels que les aliments, les fleurs ou les plantes), les produits sur mesure (tels que les commandes sp\u00e9ciales ou les articles personnalis\u00e9s) et les produits de soins personnels (tels que les produits de beaut\u00e9). Nous n&rsquo;acceptons pas non plus les retours de produits dangereux, de liquides inflammables ou de gaz. N&rsquo;h\u00e9sitez pas \u00e0 nous contacter si vous avez des questions ou des inqui\u00e9tudes concernant votre article sp\u00e9cifique.<\/p>\n<p>Malheureusement, nous n&rsquo;acceptons pas les retours d&rsquo;articles sold\u00e9s ou de cartes-cadeaux.<\/p>\n<p>\u00c9changes<br \/>\nLe moyen le plus rapide de vous assurer d&rsquo;obtenir ce que vous voulez est de retourner l&rsquo;article que vous avez et, une fois le retour accept\u00e9, d&rsquo;effectuer un achat s\u00e9par\u00e9 pour le nouvel article.<\/p>\n<p>Remboursements<br \/>\nNous vous informerons d\u00e8s que nous aurons re\u00e7u et inspect\u00e9 votre retour, et nous vous ferons savoir si le remboursement a \u00e9t\u00e9 approuv\u00e9 ou non. Si le remboursement est approuv\u00e9, vous serez automatiquement rembours\u00e9 par le biais de votre mode de paiement d&rsquo;origine. N&rsquo;oubliez pas que le traitement et l&rsquo;affichage du remboursement par votre banque ou votre soci\u00e9t\u00e9 de carte de cr\u00e9dit peuvent prendre un certain temps.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de remboursement Nous appliquons une politique de retour de 30 jours, ce qui signifie que vous disposez de 30 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3440,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3310","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/comments?post=3310"}],"version-history":[{"count":1,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3310\/revisions"}],"predecessor-version":[{"id":3311,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3310\/revisions\/3311"}],"up":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3440"}],"wp:attachment":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/media?parent=3310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}