{"id":3598,"date":"2024-09-11T15:32:36","date_gmt":"2024-09-11T15:32:36","guid":{"rendered":"https:\/\/staging.hagenbikes.com\/politiques-2\/politique-de-remboursement\/"},"modified":"2024-10-10T17:44:49","modified_gmt":"2024-10-10T17:44:49","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/staging.hagenbikes.com\/fr\/politiques-2\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t
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Politique de remboursement<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous avons une politique de retour sous 30 jours, ce qui signifie que vous avez 30 jours \u00e0 partir de la r\u00e9ception pour demander un retour.<\/p>\n

Pour \u00eatre \u00e9ligible \u00e0 un retour, votre article doit \u00eatre dans le m\u00eame \u00e9tat que quand vous l’avez re\u00e7u, non port\u00e9 ou non utilis\u00e9, avec les \u00e9tiquettes et dans son emballage d’origine. Vous aurez \u00e9galement besoin d’une preuve d’achat. <\/p>\n

Pour initier un retour, vous pouvez nous contacter \u00e0 info@hagenbikes.com.<\/a> Si le retour est accept\u00e9, nous vous enverrons une \u00e9tiquette d’exp\u00e9dition de retour, ainsi que des instructions sur o\u00f9 et comment envoyer votre colis. Les articles qui nous sont renvoy\u00e9s sans demande pr\u00e9alable ne sont pas accept\u00e9s. <\/p>\n

Vous pouvez toujours nous contacter concernant les retours \u00e0 l’adresse info@hagenbikes.com<\/a>.<\/p>\n

Probl\u00e8mes et articles endommag\u00e9s <\/strong>
Veuillez inspecter votre commande \u00e0 la r\u00e9ception et nous contacter imm\u00e9diatement si l’article est d\u00e9fectueux, endommag\u00e9 ou si le mauvais article a \u00e9t\u00e9 re\u00e7u, afin que nous puissions \u00e9valuer le probl\u00e8me et le r\u00e9soudre.<\/p>\n

Exceptions et articles non retournables<\/strong>
Certains types d’articles ne peuvent pas \u00eatre retourn\u00e9s, comme les produits p\u00e9rissables (tels que la nourriture, les fleurs ou les plantes), les produits personnalis\u00e9s (tels que les commandes sp\u00e9ciales ou les articles personnalis\u00e9s) et les produits de soins personnels (tels que les produits de beaut\u00e9). Nous n’acceptons pas non plus les retours de mati\u00e8res dangereuses, de liquides inflammables ou de gaz. Veuillez nous contacter si vous avez des questions concernant votre article sp\u00e9cifique. <\/p>\n

Malheureusement, nous n’acceptons pas les retours sur les articles sold\u00e9s ou cartes cadeau.<\/p>\n

\u00c9change <\/strong>
Le moyen le plus rapide d’obtenir l’article que vous voulez est de retourner l’article que vous avez, et une fois le retour accept\u00e9, effectuer un achat s\u00e9par\u00e9 pour le nouvel article.<\/p>\n

Remboursement <\/strong>
Nous vous informons une fois que nous aurons re\u00e7u et inspect\u00e9 votre retour, et vous ferons savoir si le remboursement a \u00e9t\u00e9 approuv\u00e9 ou non. En cas de d\u00e9cision positive, vous serez automatiquement rembours\u00e9 sur votre mode de paiement d’origine. N’oubliez pas que votre banque ou votre soci\u00e9t\u00e9 de carte de cr\u00e9dit peut \u00e9galement prendre un certain temps pour traiter le remboursement. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Politique de remboursement Nous avons une politique de retour sous 30 jours, ce qui signifie que vous avez 30 jours […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3453,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3598","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/comments?post=3598"}],"version-history":[{"count":1,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3598\/revisions"}],"predecessor-version":[{"id":3599,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3598\/revisions\/3599"}],"up":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3453"}],"wp:attachment":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/media?parent=3598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}