{"id":3602,"date":"2024-09-10T16:57:29","date_gmt":"2024-09-10T16:57:29","guid":{"rendered":"https:\/\/staging.hagenbikes.com\/lignes-directrices\/politique-de-remboursement\/"},"modified":"2024-10-10T17:44:55","modified_gmt":"2024-10-10T17:44:55","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/staging.hagenbikes.com\/fr\/lignes-directrices\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\t\t
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Widerrufsrecht<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous avons un droit de r\u00e9tractation de 30 jours, c’est-\u00e0-dire que vous avez 30 jours apr\u00e8s l’ach\u00e8vement de la marchandise pour vous r\u00e9tracter. <\/p>\n

Pour qu’une demande de remboursement soit accept\u00e9e, l’article doit \u00eatre dans l’\u00e9tat dans lequel vous l’avez achet\u00e9, c’est-\u00e0-dire intact ou non endommag\u00e9, avec des \u00e9tiquettes et dans son emballage d’origine. En outre, vous pouvez demander l’annulation de l’achat ou l’annulation de la commande. <\/p>\n

Pour toute demande de remboursement, veuillez nous contacter \u00e0 l’adresse info@hagenbikes.com. Si votre demande est accept\u00e9e, vous recevrez de notre part un formulaire de demande de remboursement ainsi que des explications sur la mani\u00e8re dont votre colis est exp\u00e9di\u00e9 et sur la fa\u00e7on dont il est exp\u00e9di\u00e9. Les articles qui nous ont \u00e9t\u00e9 retourn\u00e9s sans que nous ayons re\u00e7u au pr\u00e9alable un accus\u00e9 de r\u00e9ception ne seront pas pris en compte. <\/p>\n

Si vous avez des questions concernant le remboursement, vous pouvez nous contacter \u00e0 tout moment \u00e0 l’adresse info@hagenbikes.com.<\/p>\n

D\u00e9fauts et probl\u00e8mes
Veuillez v\u00e9rifier votre commande avant de l’envoyer et contactez-nous imm\u00e9diatement si l’article est d\u00e9fectueux ou endommag\u00e9 ou si vous avez achet\u00e9 un article d\u00e9fectueux, afin que nous puissions v\u00e9rifier et mettre en ordre l’article en question.<\/p>\n

Probl\u00e8mes \/ articles non conformes
Les meilleurs articles ne peuvent \u00eatre livr\u00e9s, notamment les produits vermoulus (tels que les articles m\u00e9nagers, les fum\u00e9es ou les plantes), les produits de luxe (tels que les pr\u00e9sentations de produits de luxe ou les articles personnalis\u00e9s) et les articles de bien-\u00eatre (tels que les produits de sant\u00e9). Nous ne sommes pas non plus responsables des mat\u00e9riaux dangereux, des flammes ou des gaz. N’h\u00e9sitez pas \u00e0 nous contacter si vous avez des questions ou des remarques concernant l’article en question. <\/p>\n

Cependant, nous ne pouvons pas \u00e9tablir de relev\u00e9s de compte pour les articles de vente au d\u00e9tail ou les cartons d’emballage.<\/p>\n

Umtausch
Le moyen le plus rapide de s’assurer que l’objectif a \u00e9t\u00e9 atteint est de renvoyer l’article que vous avez achet\u00e9. Si le renvoi a \u00e9t\u00e9 approuv\u00e9, vous pouvez acheter le nouvel article s\u00e9par\u00e9ment. <\/p>\n

R\u00fcckerstattungen
Nous vous informons que nous avons re\u00e7u et trait\u00e9 votre demande, et nous vous demandons si la demande a \u00e9t\u00e9 accept\u00e9e ou non. Si c’est le cas, le tarif sera automatiquement appliqu\u00e9 \u00e0 votre m\u00e9thode de calcul habituelle. Vous devez savoir qu’il peut s’\u00e9couler un certain temps avant que votre banque ou votre organisme de cr\u00e9dit ne proc\u00e8de \u00e0 l’ajustement et ne le modifie. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Widerrufsrecht Nous avons un droit de r\u00e9tractation de 30 jours, c’est-\u00e0-dire que vous avez 30 jours apr\u00e8s l’ach\u00e8vement de la […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3434,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3602","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/comments?post=3602"}],"version-history":[{"count":1,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3602\/revisions"}],"predecessor-version":[{"id":3604,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3602\/revisions\/3604"}],"up":[{"embeddable":true,"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/pages\/3434"}],"wp:attachment":[{"href":"https:\/\/staging.hagenbikes.com\/fr\/wp-json\/wp\/v2\/media?parent=3602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}